Informatics Officer

Job No: RFDS328
Location: Brisbane (Corporate Office)

Whenever and wherever people in Queensland need us the most, we’re there. That’s how it’s been for almost a century. Join us and help us keep it that way.

About us:

The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, we deliver extensive primary healthcare and 24-hour emergency service, from nine strategic bases, to those who live, work and travel throughout Queensland.

The role:

The Royal Flying Doctor Service (Queensland Section) is currently seeking an Informatics Officer to join the team on a permanent, full time basis located at Brisbane Airport. Reporting to the Manager – Clinical Information and Records, this role will engage in a wide range of activities provided by the  Health Informatics Team to both internal and external stakeholders.

Your day-to-day duties will include, but not be limited to:

  • The management of aeromedical and Primary Health care data, including reporting and quality activities
  • Clinical Information systems administration including end user training and technical support
  • Maintaining Policy and Procedure documentation
  • Supporting Base and Clinical staff as required across a varied scope of activities
  • Manage the Release of Patient Information processes under the relevant legislation
  • General administrative support and assistance as required

This unique and exciting opportunity is ideal for someone with exceptional attention to detail and organisational and prioritisation skills. You will be a key contributor to a positive and engaging workplace and be part of an organisation that makes a positive difference to the health of regional and remote Queensland communities.

Why join us?

In return for your skills, energy and commitment to our mission, we offer you the opportunity to make a real impact in Queensland communities and truly help others. You will be working with people who are passionate about our purpose and proud of their contribution to our iconic organisation.

As a member of the amazing team driving the RFDS from behind the scenes, you will come to work knowing that your efforts are enabling our work in helping people in Queensland communities. Critically, you are also helping ensure our organisation is efficient, effective and sustainable now and in the future.

Your contribution will be rewarded with an attractive remuneration package plus salary packaging arrangements. We will support you in your endeavour to develop new skills in a close-knit team that encourages the sharing of ideas and knowledge.

Who are we looking for?

To be successful in this role, you will need to possess the following:

  • Experience working in a health care environment and/or a background of health records management is desirable.
  • A high level of proficiency in the use of Microsoft Word, Excel and Outlook.
  • Previous experience in a Data management and Reporting orientated role
  • Knowledge of patient management systems (Medical Director, Best Practice or similar) is desirable.
  • Exceptional interpersonal and communication skills to develop and maintain effective professional relationships with all stakeholders.
  • Demonstrated ability to work effectively as a part of a team to achieve team-based outcomes as well as the ability to work autonomously with minimal supervision.

There are three ‘must-haves’ that we look for in every employee of RFDS (Queensland Section). We want people who:

  1. Are passionate about providing the finest care to people in Queensland;
  2. Go above and beyond to drive a positive, cohesive team culture – helping each other to help others;
  3. Embrace the challenges our organisation faces - have the motivation to help us thrive in a competitive, commercial, KPI-driven environment.

Interested?

For further information please contact Janet Conroy, Manager – Clinical Information & Records on 07 3860 1178.

APPLICATIONS CLOSE: Monday 15/04/2019

The RFDS is committed to the principles of Equal Employment Opportunity.
Aboriginal and Torres Strait Islander People are encouraged to apply.

Please note: This role will be required to undergo a pre-employment drug and alcohol test and will be subject to criminal history check.

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