Service Coordinator

Job No: RFDS220
Location: Brisbane

About us:

The Drought Wellbeing Team provide community based mental health outreach services with a focus on early intervention and mental health promotion.

  • Fixed-term, full-time until 30 June 2018
  • Location:Brisbane Corporate Office - new location Level 4, 5-7 Lobelia Circle, Brisbane International Airport 

The Role:

The RFDS is seeking a Service Coordinator to coordinate and manage the Drought Wellbeing Service which purpose is to provide mental health services across drought affected areas in Queensland. Your role will be non-clinical and will have responsibility for the delivery of the program against the contract deliverables, including operational and financial responsibility. Leading a team of skilled clinicians, you will support the team to think outside the boundaries of metropolitan based service provision, to enable psychological support to be delivered too hard to reach clients in hard to reach communities. In addition, you will attend regular meetings with the key stakeholders, building relationships and developing strategies to increase access to community based, clinical mental health services. Your role will have a creative element where in collaboration with the RFDS Marketing team you will develop promotional materials for the service.

Why join us?

In return for your skills, energy and commitment to our goals, we offer you the opportunity to make a real impact in Queensland communities and truly help others. You’ll work every day with people who are passionate about our purpose and proud of their contribution to our iconic organisation.

As a member of the amazing team driving RFDS from behind the scenes, you’ll come to work knowing that your efforts are enabling our work in helping people in Queensland communities. Critically, you’re also helping ensure our organisation is efficient, effective and sustainable now and in the future.

Your contribution will be rewarded with an attractive remuneration package plus salary packaging arrangements. In addition, you’ll have the unique opportunity to travel across outback Queensland and see how your actions positively impact communities.

We will support you in your endeavour to develop new skills in a close-knit team which encourages the sharing of ideas and knowledge.

Who we are looking for?

This position requires someone who is highly motivated, has strong leadership skills and someone who experience in delivering outcomes that benefit rural and remote communities. This unique and exciting opportunity is ideal for someone who is passionate about providing psychological support and strategies within hard to target populations and for those who are prepared to be flexible in their delivery and management of services and have a sense of adventure in how they will achieve this. You will be someone who is comfortable engaging with the rural community which could mean you are from the bush, have family ties or a genuine interest and curiosity about life outside the city.

There are also three ‘must-haves’ that we look for in every employee of RFDS (Queensland section). We want people who:

  1. Are passionate about providing the finest care to people in Queensland;
  2. Go above and beyond to drive a positive, cohesive team culture – helping each other to help others;
  3. Embrace the challenges our organisation faces - have the motivation to help us thrive in a competitive, commercial, KPI-driven environment

Please note: This role will be required to undergo a pre-employment drug and alcohol test and will be subject to criminal history check. 


For further information please contact Tim Shaw, Manager – Mental Health Services 0458 858 566



The RFDS is committed to the principles of Equal Employment Opportunity
Aboriginal and Torres Strait Islander People are encouraged to apply.

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